Updated on: May 28, 2024

Partner1 Privacy Policy

This Privacy Policy (“Policy”) explains how we collect, process, and share your personal data and with whom we share it. We suggest you read this in conjunction with our Terms and Conditions.

Personal data is information that identifies, or can reasonably be linked directly or indirectly to, an identifiable person. Personal data does not include information that is anonymous, de-identified, or aggregated, as those terms may be defined under applicable law. For purposes of this Policy, “personal data” and “personal information” have the same meaning and are used interchangeably.

1. General.

The use of this website (hereinafter collectively referred to as the "Website") and the services (hereinafter collectively referred to as the "Services") provided by Partner1 LLC. (“we,” “us,” “our,” “ours,” and, “Company”) is subject to this Policy. By accessing the Website and/or the Services, you are considered the “User” (hereinafter referred to as “you” and “your”).

2. Personal Data We Collect or Receive.

We obtain personal data in different ways. Some personal data is collected directly from you, such as your email, while other data is automatically collected or generated through our Website and Services, including data obtained through the use of cookies, third parties, and other tracking technologies.

2.1. Information We Obtain or Generate.

We automatically collect or generate types of personal data based on your interactions with our Website and/or Services. The types of data we automatically collect or generate include:

Identifiers, such as usernames, cookie identifiers, and product licenses.

Geolocation information, such as information that can help identify your general location.

Commercial information, such as records about your interest in our Services or your completed purchases.

Log File Information, such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.

Inferences drawn from or created based on any of the information identified above.

2.2. Data We Collect From Other Parties.

Third parties may also provide us with information about you, such as identity verification services, data analytics providers, and mailing list providers.

In accordance with applicable law, we may combine your personal data with information we collect from other parties to help keep our databases current and accurate, and to provide you with more relevant content, experiences, applications, and other offerings.

3. How and Why We Use Your Personal Data.

We may use the information we collected about you to:

Provide Services to you, such as fulfilling orders, processing payments, creating, servicing, and/or maintaining your account, identify concerns and assist in Service recommendations, and manage current or past purchases, to fulfill our contractual obligations.

Validate your identity, as necessary, to perform our contract with you.

Send you information you requested to the extent necessary to perform our contract with you or, when not necessary to perform a contract, in furtherance of our legitimate interest, for example, in responding to customer inquiries.

Maintain and improve the security of, and to troubleshoot any issues relating to the Services, as necessary to perform our contract with you or, when not necessary to perform a contract, in furtherance of our legitimate interest in protecting our business.

Develop and improve our Website, Services, and your experience, with the use of automated systems that analyze data using machine learning and other analytic techniques, in furtherance of our legitimate interests or, where needed, with consent.

Send you learning content, tutorials, suggestions, newsletters, surveys, or other information, including information that may be relevant to your interests or preferences, in furtherance of our legitimate interest in improving your customer experience or, where needed, with consent.

Deliver targeted advertising and send you promotional offers, advertising, or other marketing content in furtherance of our legitimate interest to engage in direct marketing or with consent as required by applicable law.

Review and enforce compliance with the legal terms that govern our Website and Services in furtherance of our legitimate interest in ensuring adherence to the relevant terms.

Comply with our legal obligations under applicable laws.

When we process personal data about you to comply with legal requirements or to perform our obligations under a contract with you, failure to provide such data may prevent or delay our fulfillment of these obligations.

4. Who We Share Your Personal Data With.

We will not rent or sell your personal information to others. We may share your personal information with third parties for the purpose of providing Services to you. If we do, such third parties’ use of your information will be bound by this Policy. We may store personal information in locations outside the direct control of the Company (for instance, on servers or databases co-located with hosting providers). Such third parties include:

Affiliates. We may transfer personal information to our affiliates on a need-to-know basis for the purposes identified in this Policy.

Service Providers. We may transfer personal information to service providers who perform services on our behalf based on our instructions. We do not authorize these services providers to use or disclose the information provided except as necessary to perform services on our behalf or to comply with legal requirements.

Third Party Payment Processors. When you make purchases through the Website, we use third party payment processors (Hubspot, Calendly and Stripe). Our payment processors may collect contact, and payment information from you to facilitate the transaction. For more information, you can contact our providers as set forth in their privacy notices.

Marketing Companies. We work with third party marketing companies (such as advertising networks) to serve advertisements on our behalf. For additional information, see “Marketing” below.

Parties to a corporate transaction. We reserve the right to transfer personal information we have about you in the event of a material business transaction including the sale, merger, consolidation, acquisition, change in control, transfer of substantial assets, bankruptcy, or reorganization, and any subsequent integration.

Other third parties. We may disclose your personal data, (a) if we are required to do so by law or legal process); (b) to law enforcement authorities or other government officials when we determine such disclosure is necessary; (c) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity, or (d) with your consent to do so or when you direct us to, for any purposes requested or permitted by you.

5. Marketing.

We may use your Personal Data to send you updates (by email) regarding the Company and third-party products, services, surveys, research studies, promotions, special events and other subjects that we think may be of interest to you. We may also use this information to customize the advertising and content you see on the Website. You can opt-out of cookie-based advertising based on your visits to our sites by editing your cookie preferences as described in “Cookies.” Please note that even if you opt-out, you may still see ads from us, but the ads will not be targeted based on the websites you visit over time and the advertisements you click on and may therefore be less relevant to you and your interests.

6. How You Control Your Information

6.1. Your Rights.

Privacy laws applicable in your country may give you the following rights:

Right to be informed: what personal data is being processed and why
Right of access: you can request a copy of your data.
Right of rectification: if the data held is inaccurate, you have the right to have it corrected.
Right to erasure: you have the right to have your data deleted in certain circumstances.
Right to data portability: you can request a copy of certain data in a machine-readable form that can be transferred to another provider.
Right to restrict processing: in limited circumstances, you have the right to request that processing is stopped but the data retained.
Right to object: in certain circumstances (including where data is processed on the basis of legitimate interests or for the purposes of marketing) you may object to that processing.
Rights related to automated decision-making including profiling: this includes your right to ensure that there is human intervention in the decision making process.

The particular rights applicable to you (which might include other rights not listed above) may vary depending on your country. You should make yourself aware of the rights you have under applicable privacy laws in your state and/or country.

6.2. Manage Your Data.

When we process personal data based on your consent, you have the right to withdraw your consent at any time. To manage your personal data and content, you may submit a withdrawal or deletion request to the email provided in this Policy. We may retain certain data about you for legal and internal purposes, in accordance with applicable laws.

6.3. Request A Copy.

To request a copy of the personal data in your account, please email us. We may take reasonable steps to verify your identity when you make a request.

6.4. Exercising Your Rights.

To exercise the rights you may have, please contact us. Please include your full name, customer or matter reference number, and any other information so that we may verify your identity. Include a description of which right(s) you want to exercise and the information to which your request relates. Any personal information we collect from you to verify your identity in connection with you request will be used solely for the purposes of verification.

7. Retention of Your Information.

In general, we retain personal information as long as reasonably necessary for the purposes set out in this Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, enforce our legal agreements and policies, and for internal analysis purposes. The criteria that we use to determine our retention period include the duration of our relationship with you, nature and sensitivity of the processed data, whether we have a legal obligation to keep the data, the risk of harm from unauthorized disclosure of data, and whether the purpose of processing can be achieved by other means. There may be occasions where we are unable to fully delete, anonymize, or de-identify your personal data due to technical, legal, regulatory compliance, or other operational reasons.

8. Updates To Our Policy.

This policy may be updated periodically and without prior notice to you. We will post a notice on the Website to notify you of any significant changes to our privacy practices and indicate when it was most recently updated at the top of the Policy.

9. Cookies.

We use automatic data collection technology when you visit the Website to record information that identifies your computer, to track your use of the Website, and to collect certain basic information about you and your online habits. This information includes information about your operating system, your IP addresses, browser type and language, referring, and exit pages and URLs, keywords, date and time, amount of time spent on particular pages, what sections of a website you visit, and similar information concerning your use of the Website and the Services (the "Usage Information").

We collect this Usage Information by using cookies and pixel tags (also called web beacons or clear gifs). Cookies are small packets of data that a website stores on your computer's hard drive so that your computer will remember information about your visit. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of website users. You can reject or manage cookies in the cookie control tool, if one is made available on the Website, or by selecting the applicable setting on your browser’s privacy menu. If you reject cookies, you may still visit the Website, but may not be able to use some areas of the Website and/or the Services.

If you have provided us with personal information, we may associate that information with the information that is collected automatically.

10. Data Security.

We maintain a combination of reasonable and appropriate physical, organizational, administrative, and technological procedures and controls to protect your data from unauthorized access, use, loss, alteration, destruction, modification or other malicious actions. You acknowledge that no method of transmission over the Internet or method of electronic storage is ever fully secure or error free.

11. International Transfers.

In offering and providing our Services, your personal information may be transferred, stored, or processed in countries other than the country in which the information was originally collected. Those countries may not have the same protection laws as your country of resident, and you personal information will be subject to applicable foreign laws. When we transfer your personal information to other countries, we will protect that information in the manner described in this Policy.

12. Disclosures You Make to Third Parties.

We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites, products, or services. The collection, use, and disclosure of your information will be subject to the privacy policies of the third party websites or services.

13. Children and Privacy.

The Website and Services are not directed to children and we will not request personally identifiable information from anyone who we know to be under the age of 18. If we become aware that a user under the age of 16 has registered with our site, provided personal information, we will immediately remove the user’s personal information from our files.

14. Contact Us.

To manage your personal data and content or exercise any of your privacy rights, submit an email to privacy@partner1.io with the headline “Privacy Request”.

For all other questions, comments, complaints, or requests regarding this privacy policy contact us at privacy@partner1.io